• Research,  Social Media,  Students

    Call for Service : Characterizing and Modeling Police Response to Serviceable Requests on Facebook

    India is going digital in a big way; from banking to manufacturing to agriculture, each field is seeing the penetration of technology. Police organizations also have started using technology for effective policing. Most police organisations now have an official website, a Facebook page and a Twitter handle. Police not only use these new media services to showcase their organisation but also to interact with citizens very regularly. Police posts on Facebook or tweets on Twitter include a variety of topics ranging from traffic advisories, to awareness creation to bragging about their achievements. Similarly, the growing technology savvy population of India is using these mediums to share their grievances, concerns, etc.…

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  • Research,  Social Media,  Students

    What’s your MWI? : A social media based study of Mental Well-Being in college campuses

    College students’ mental health concerns are a persistent issue; psychological distress in the form of depression, anxiety and other mental health challenges among college students is a growing health concern. However, very few university students actually seek help related to mental illness. This arises due to various barriers like limited knowledge about available psychiatric services and social stigma. Further, there is dearth of accurate, continuous and multi-campus data on mental well-being which presents significant challenges to intervention and mitigation strategies in college campuses. Recent advances in HCI and social computing show that content shared on social media can enable accurate inference, tracking and understanding of the mental health concerns of…

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