It was almost three years into PhD when we (Dr. PK and I) decided that I am going to work on understanding “how police use online social networks to connect with citizens.” This problem seemed interesting to us because it was about most overworked and sometimes unappreciated police officers in India. But then I did not realise that the problem would be of so much interest to the computer science community. In January 2015, we submitted our first paper analysing Bangalore city police Facebook page to Digital Government 2015. It was morning of March 16th when we got the paper acceptance notification. I was thrilled, excited, satisfied and extremely happy…